UX DESIGN + UX RESEARCH


PROJECTS

TOOLS: Figma; Sketch; Adobe Illustrator; Maze; Pendo; Final Cut Pro X

 
 
 

Prevent web app

An IT tool to enhance outage and issue detection across large-scale enterprises

Improved outage detection by 350%

Resulted in $866,000 in annual savings for a global financial firm

Role: Sole UX Designer

 
 

Fix Now web app

A self-help application to empower laypersons to independently resolve IT issues

Reduced IT support tickets by 35% across over 1 million endpoints

Role: Sole UX Designer

 

 
 

ewrapper mobile app booster

An adaptive system of engagement strategies for existing mobile apps to increase use and adherence

Role: UX Designer; UX Researcher; Co-Creator


 

apt.mind mobile app

A mindfulness meditation mobile health app to increase self-regulation

Role: Sole UX Designer; Intervention Developer


 

MARS mobile app

A multi-intervention mobile health app to reduce smoking urges and increase self-regulation

Role: Sole UX Designer; Intervention Developer


 
 

Yahoo! Newsroom mobile app evaluation

An evaluation of first-time user behavior, experience, and preferences with a news aggregator mobile app

Role: UX Researcher