UX DESIGN + UX RESEARCH
PROJECTS
TOOLS: Figma; Sketch; Adobe Illustrator; Maze; Pendo; Final Cut Pro X
Prevent web app
An IT tool to enhance outage and issue detection across large-scale enterprises
Improved outage detection by 350%
Resulted in $866,000 in annual savings for a global financial firm
Role: Sole UX Designer
Fix Now web app
A self-help application to empower laypersons to independently resolve IT issues
Reduced IT support tickets by 35% across over 1 million endpoints
Role: Sole UX Designer
ewrapper mobile app booster
An adaptive system of engagement strategies for existing mobile apps to increase use and adherence
Role: UX Designer; UX Researcher; Co-Creator
apt.mind mobile app
A mindfulness meditation mobile health app to increase self-regulation
Role: Sole UX Designer; Intervention Developer
MARS mobile app
A multi-intervention mobile health app to reduce smoking urges and increase self-regulation
Role: Sole UX Designer; Intervention Developer
Yahoo! Newsroom mobile app evaluation
An evaluation of first-time user behavior, experience, and preferences with a news aggregator mobile app
Role: UX Researcher